Our Commitment

MGM Resorts adheres to the American Gaming Association (AGA) Code of Conduct for Responsible Gaming, which became effective on September 15, 2004. Our company has always taken steps to promote responsible gaming, and has long established many of the AGA-prescribed measures. The AGA Code of Conduct represents a broad commitment by the entire gaming industry to make the public aware of responsible gaming resources, and incorporate responsible gaming into business operations.

Details

To promote responsible gaming, MGM
Resorts will continue to:

  • Enforce state law which requires guests to be 21 years of age to gamble in the resort
  • Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
  • Provide information to our employees about resources for assistance with problem gaming
  • Provide information to our patrons, through a variety of methods both at our casinos and on our websites, about responsible gaming, win-loss odds on casino games and resources for assistance with problem gaming
  • Provide our patrons who feel they may have a problem the option of enrolling in our MD Voluntary Exclusion Program, which will cancel their access to our promotional mailings and casino services such as a marker limit (commonly referred to as “credit”), M life privileges
    and check-cashing, the duration of which is 2 years or lifetime.
  • Serve alcoholic beverages responsibly
  • Monitor vigilantly to prevent underage gambling and unattended minors in our casinos
  • Advertise responsibly
  • Fund responsible gaming research

If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at www.americangaming.org.

If you wish to view the AGA's win-loss brochure, "The Guide to House Advantage," log on to www.americangaming.org

Copies of the brochure "When the Fun Stops - Understanding Compulsive Gambling" are available at our Casino Cage, M life Desk, table game pits, and at all ATMs.

Warning Signs of Problem Gaming:

  • Gambling to escape worry
  • Gambling to get money to solve financial difficulties
  • Feeling unable to stop playing, regardless of winning or losing
  • Often gambling until your last dollar is gone
  • Neglecting your family because of gambling


If you feel you need help, please call the following 24-hour confidential national hotlines:

  • Maryland Council on Problem Gambling
    1-800-GAMBLER or www.mdgamblinghelp.org
  • Michigan Department of Community Health
    1-800-270-7117
  • The Mississippi Council on Problem and Compulsive Gambling
    1-888-777-9696
  • Nevada Council on Problem Gambling
    1-800-522-4700

If you desire to sign up for the Voluntary Exclusion Program at all US based MGM Resorts International properties, you may complete a Voluntary Exclusion Program form in person at the Casino administered by an MLGCA staff member. In addition, in the states of Michigan and Mississippi, individuals requesting to be self-limited may also fill out a form specific for that state by contacting:

Maryland Gaming Control Board
1800 Washington Boulevard, Suite 330
Baltimore, MD 21230         
Telephone: 410-230-8798  

Michigan Gaming Control Board
3062 West Grand Boulevard, Suite L-700
Detroit, MI 48202-6062
Telephone: 1-888-223-3044

Mississippi Gaming Commission
Jackson Office:
620 North Street, Suite 200,
Jackson, MS 39202;
1-800-504-7529

Central District Office:
4211A Rifle Range Road,
Vicksburg, MS 39181;
1-888-465-8312

Northern District Office:
3468 Casino Way, Suite C,
Tunica Resorts, MS 38664;
1-800-269-3577

Southern District Office:
1141 Bayview Avenue, Suite 301,
Biloxi, MS 39530;
1-800-497-8550

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